Appliance diagnostic
$50/ appliance
Diagnosis of one eligible residential appliance. Two appliances: $100. Three: $150.
- Same diagnostic price per eligible appliance
- Written repair estimate
- You approve before repair begins
APPLIANCE REPAIR IN JACKSONVILLE
Life runs better
when your
appliances do.
A laundry day interrupted. A fridge that feels warm. Let’s find the problem—and give you a clear price before the repair.
Original OEM parts One-year parts warranty Written estimates
A little care for the heart of your home.
APPLIANCE DIAGNOSTIC$50
Per appliance.
Repair quoted after diagnosis.
01Know the visit priceBefore you book
02Original replacement partsMatched to your appliance
03One-year parts warrantyOn the OEM parts we install
04Keep the detailsA documented service visit
KITCHEN. LAUNDRY. EVERYDAY LIFE.
What needs
a little attention?
Select your appliance to start an inquiry. We’ll confirm the model, problem and service scope before booking.
Model and job eligibility confirmed before scheduling. Gas, HVAC, building wiring, plumbing modifications and sealed-system refrigerant work are not included in this launch offer.
CLEAR PRICING. ORIGINAL PARTS.
A $50 first step.
Quality that matters.
One straightforward diagnostic fee per appliance.
Original replacement parts, backed by a one-year parts warranty.
Original replacement parts
OEMOriginal equipment manufacturer
We use original parts matched to your appliance’s model and serial number.
- Part identified on your estimate
- Availability checked before repair
- No silent substitutions with generic parts
Parts warranty
1 yearOn original parts we install
A one-year warranty on the installed OEM replacement part, starting on installation.
- Parts coverage, explained in writing
- Keep your invoice for a claim
- Labor and travel are not included
$50 per appliance, before applicable tax. Diagnosis is not a repair. Replacement parts and repair labor are quoted separately. Confirm model, service scope, access and safe handling before booking.
The one-year warranty covers the original replacement part installed, not the entire appliance or unrelated faults. Parts eligibility, remedies and the claim process are explained in the written warranty before repair approval. Gas, HVAC, building wiring, plumbing modifications and sealed-system work are outside the launch scope.
PLAN YOUR VISIT
One price. Per appliance.
Select how many appliances need a diagnosis.
Every appliance: $50. Eligibility confirmed before booking.
FROM “WHAT NOW?” TO A PLAN.
A repair process
that keeps you
in the loop.
Good service starts with a conversation. You decide what happens next.
Start with your appliance- 01
Tell us the symptoms.
Share the appliance, brand, model and ZIP code. We’ll check whether we can take the job.
- 02
Confirm the visit.
Agree on the diagnostic fee and an available appointment before anyone heads out.
- 03
Review your options.
Get a diagnosis and written repair price. Work begins only after your approval.
- 04
Know what was done.
Receive the job details and written one-year warranty terms for the original parts installed. Labor is separate.
HILLSTONE CARE · IN DEVELOPMENT
A little care today.
A better routine tomorrow.
We’re developing a membership focused on preventive appliance care and practical member benefits. Plan details will be shared when the program is ready.
Not available for purchase yetWHAT WE’RE EXPLORING
01
Preventive checkupsPlanned attention for eligible household appliances.
02
Helpful remindersA simpler way to keep appliance care on your calendar.
03
Member savingsClearly defined discounts, with repairs quoted separately.
Concept only. Benefits and terms are not final. No repair or replacement coverage, enrollment or monthly billing is currently offered.
FOR PROPERTY MANAGERS & LANDLORDS
Your tenants need
working appliances.
You need a clear plan.
Let’s discuss your Jacksonville properties, approval limits and vendor requirements. Send the model and symptoms so we can confirm the scope before arranging access.
Discuss a propertyVendor onboarding and service availability confirmed individually.
LOCAL ROOTS. PRACTICAL ROUTES.
Jacksonville is
where we start.
Serving Jacksonville from the 32244 area. Share your ZIP code and we’ll confirm coverage, travel and the next available appointment before booking.
Check your addressJacksonvilleFLORIDA
Your ZIP code helps us plan the visit.Illustrative service-area graphic · not a coverage boundary
BEFORE YOU BOOK
Good questions.
Straight answers.
Still wondering about your appliance?
Let’s talk: (754) 303-8116
Does $50 cover the whole repair?
No. The $50 fee covers diagnosis of one eligible appliance. Two appliances cost $100 to diagnose. Original replacement parts and repair labor are quoted separately, and you approve the repair price before work begins. Applicable taxes are additional.
What does the one-year warranty cover?
The original OEM replacement parts we install carry a one-year parts warranty from installation. It covers the installed part, not the entire appliance or unrelated faults. Labor and travel are not included in the parts warranty. The written terms and claim process are provided before you approve the repair.
Do you use original replacement parts?
Yes. We use original equipment manufacturer (OEM) replacement parts matched to the model and serial number. If the original part is unavailable, we explain the options before proceeding; we do not silently substitute a generic part.
Can I buy a monthly protection plan?
Not yet. Hillstone Care is in development. We are evaluating preventive maintenance and member benefits. No membership, breakdown coverage or recurring payment is available on this page.
Can I get an appointment today?
Call or send an inquiry to check availability. An inquiry is not a confirmed appointment. We confirm the service scope, visit price and appointment directly with you.
Which brands and models can you help with?
Send the brand and model from the appliance label. Eligibility depends on the appliance, fault, parts and our confirmed service scope. We do not claim manufacturer-authorized service or universal brand coverage.
What if my appliance is under warranty?
Check with your manufacturer or warranty provider first. Tell us about any existing coverage before arranging a paid visit. Hillstone is not presented as an authorized warranty provider.
Do you handle gas or refrigerant work?
Gas work, HVAC, building wiring, plumbing modifications and sealed-system refrigerant repairs are excluded from this launch offer. We confirm the specific job before accepting an appointment.
What should I have ready?
Your ZIP code, appliance type, brand, model and a short description of the problem. A visible error code is helpful. Do not remove panels or disassemble equipment to gather information.
LET’S GET THE DETAILS
Tell us what
isn’t working.
Start with a few details. We’ll need to confirm your appliance, service scope and availability before scheduling.
(754) 303-8116 info@hillstonefix.comPrefer to call?
Have the model number and ZIP code handy. Ask about the diagnostic fee before booking.