APPLIANCE DIAGNOSTIC
- Diagnostic visit for residential appliance service
- Written repair estimate before work begins
- No obligation to approve the repair
No password needed to request service. We confirm your appointment separately.

LOCAL SERVICE · JACKSONVILLE, FL
Residential appliance repair with a $50 diagnostic visit credited toward your approved repair. We confirm availability for your ZIP code before scheduling.
Service availability confirmed by brand and model.
WHAT WE REPAIR
Choose an appliance to prefill your service request. Eligibility is confirmed before an appointment is booked.
We service washers, dryers, refrigerators, electric water heaters, dishwashers, cooktops and ovens. Gas and electric models where applicable, including sealed-system refrigerator repairs. Send the model, symptoms and ZIP so we can confirm the job before scheduling.
Illustrative imageREPAIR BEFORE REPLACE
A good repair begins with a measured diagnosis. We document the appliance details, explain what failed and give you the repair price before parts are installed.
TRANSPARENT PRICING
The standard diagnostic visit is $50. If you approve the repair, that $50 is credited toward the total, so it is not charged twice. Repair pricing depends on the fault, parts and labor required.
APPLIANCE DIAGNOSTIC
No password needed to request service. We confirm your appointment separately.
We diagnose the issue and present an estimate for your approval before repairing.
No duplicate diagnostic chargeThe $50 already paid is deducted from your approved repair total.
Price based on your repairThere is no universal fixed repair price. The fault, required parts and labor determine the estimate.
FROM PROBLEM TO PLAN
An online inquiry is the beginning of the conversation. Your appointment is confirmed directly by Hillstone Fix.
Send the appliance, brand, model, ZIP code and symptoms.
We verify scope, your ZIP, the $50 diagnostic visit and an available time.
You receive the finding and a written repair price before work begins.
After your approval, we complete the agreed repair and credit the $50 diagnostic visit toward the total.
HILLSTONE CARE · PREVENTIVE MAINTENANCE
Care Plans are structured around the number of registered residential appliances. Preventive maintenance and individual repair requests are separate services.
Subscription prices and specific maintenance tasks are still being finalized. Repairs and parts are charged separately. A plan does not include unlimited repairs or guarantee that appliances will never fail.
Tell us how many appliances you want to register.
Illustrative imageJACKSONVILLE HOMES & RENTALS
Send model numbers, tenant contact details and approval limits. We will confirm vendor requirements and service availability before access is arranged.
Discuss a propertyGOOD QUESTIONS. STRAIGHT ANSWERS.
Call or WhatsApp (904) 239-7870 if you need help identifying the appliance model.
The standard diagnostic visit costs $50. If you approve the repair, those $50 are credited toward the approved total and are not added again. We present the estimate for approval before repairing.
No. The price depends on the fault, required parts and labor. We explain the estimate before you decide.
We serve Jacksonville, Florida, and surrounding areas. Availability is confirmed for your ZIP code before an appointment is arranged.
No. We contact you to confirm service scope and availability. An appointment is confirmed directly by Hillstone Fix.
Two preventive visits per year, one every six months. Plans with two or more registered appliances offer 20% off repair labor for those appliances. Parts are excluded from the discount. Repairs and parts are charged separately; plans do not include unlimited repairs or guarantee no breakdowns. Subscription prices and specific included tasks are still being finalized.
HVAC, building wiring and plumbing modifications are outside our appliance-repair service. Water heater service is for electric models. We confirm appliance eligibility and the work required before scheduling.
CREATE YOUR FREE ACCOUNT
Create your Hillstone Fix account with your contact information, service address and appliance details. Our team receives your account and contacts you to arrange a diagnostic visit.
(904) 239-7870info@hillstonefix.comFree registration. Tell us where the appliance is located and what is happening. Hillstone Fix will contact you.
Request service →Already registered? Sign in to your account.